Your Privacy
Privacy Policy
How AMG OEM Parts collects, uses and protects your personal information when you shop with us or get in touch.
Last updated: October 11, 2026
Who We Are
This Privacy Policy explains how AMG OEM Parts (“we”, “us” or “our”) collects, uses and protects your personal information when you visit amgoemparts.com, create an account, contact us or buy from us.
If you have any questions about this policy or how we handle your information, email us at sales@amgoemparts.com.
Information We Collect
Information you give us
- Orders: your name, billing and shipping address, email address, phone number and order details.
- Accounts: your name, email address, password and saved addresses if you create an account.
- Contact form and emails: your name, email, phone number (optional), vehicle details, VIN or part numbers, and the content of your message.
- Returns and support: photos and information you send us about a part or an order.
Information collected automatically
- Device and usage data: your IP address, browser type, device type, pages viewed and how you arrived at our site.
- Cookies: small files that keep your cart and login working and help us understand how the site is used. See the Cookies section below.
Payment information
Payments are handled by secure third-party payment processors. We do not see or store your full card number on our servers.
How We Use Your Information
We use your information to:
- Process, ship and deliver your orders, and send order and shipping updates.
- Answer your questions, check part fitment and provide customer support.
- Handle returns, refunds and warranty or damage claims.
- Manage your account and remember your preferences.
- Keep our website secure and prevent fraud.
- Improve our website, products and service.
- Send you marketing emails, but only if you have agreed to receive them. You can unsubscribe at any time.
- Meet our legal, tax and accounting obligations.
How We Share Your Information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, and only as much as they need:
- Shipping carriers and freight companies, to deliver your order.
- Payment processors, to take payments securely and prevent fraud.
- Website hosting, email and IT providers, who store data and run our website and systems.
- Analytics providers, to help us understand how our website is used.
- Professional advisers and authorities, where required by law or to protect our rights.
If our business is sold or merged, your information may be transferred to the new owner, who will be bound by this policy.
Cookies
Our website uses cookies and similar technologies. Some are essential, such as cookies that keep items in your cart and keep you signed in. Others help us understand how visitors use the site so we can improve it.
You can control or delete cookies in your browser settings. Blocking essential cookies may stop parts of the site, such as the cart and checkout, from working properly.
How Long We Keep Your Information
We keep your information only for as long as we need it:
- Order records are kept for as long as required for tax, accounting and legal purposes, usually up to 7 years.
- Account information is kept until you ask us to delete your account.
- Contact form messages and emails are kept for as long as needed to deal with your enquiry and any follow-up.
How We Protect Your Information
Our website uses an encrypted (HTTPS) connection, and we take reasonable technical and organizational steps to protect your information from loss, misuse and unauthorized access. No website or online service is completely secure, so please use a strong password for your account and keep it private.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your personal information, subject to our legal obligations.
- Opt out of marketing emails at any time.
- Opt out of the sale or sharing of your personal information. We do not sell your personal information.
California residents
If you live in California, the California Consumer Privacy Act (CCPA) gives you the rights listed above, including the right to know what personal information we collect, use and share, the right to request deletion, and the right not to be treated differently for using your privacy rights.
To make a request, email sales@amgoemparts.com. We may need to confirm your identity before we respond, and we will reply within the time required by law.
Third-Party Links
Our website may link to other websites, such as carrier tracking pages. We are not responsible for the privacy practices of those sites, so please read their privacy policies.
Children
Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Please check this page regularly to stay informed.
Contact Us
If you have any questions about this Privacy Policy or want to make a privacy request, please contact us:
- Email: sales@amgoemparts.com
- Text: (603) 741-0322
- Contact form: amgoemparts.com/contact-us
Questions About Your Data?
Contact our team and we will be happy to help with any privacy question or request.